Hey guys!
We’re looking for a talented person to join our team here at eRepublik Labs. Are you interested in gaming and online communities? Continue reading!
Description
In eRepublik Labs (one of the top 25 startups in Europe according to TechCrunch) we "craft game worlds for true gamers".
We are continuously looking for the best talent to join us in this great adventure. If you want to be a part of our team (a top independent studio), come and join our amazing team and have the best internship experience you could ever get. We want to grow with you, while delivering entertainment to hundreds of thousands of mid-core strategy game players worldwide.
You’ll be joining a dynamic environment full of like-minded individuals, that strive for fairness and continuously look for ways to improve themselves. We believe in change and in being agile and fair. If you are passionate about games, marketing, PR, customer service or similar, you might just be the right person for the job.
Location:
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Bucharest, Romania
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Madrid, Spain
Responsibilities:
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Issue and manage information on the official website and forum of the game
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Timely deal with various problems raised by the players and offer customer service
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Provide information to players in response to inquiries
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Thoroughly and efficiently gather player information, access and fulfill player needs, educate the player where applicable to prevent the need for future contacts and document interactions through contact tracking
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A lot more, depending on your interest and capability!
Experience:
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We are looking for talented and passionate students, keen on learning the ropes of the industry and the functioning of our games , in order to provide the best customer support
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Interest in Marketing, PR, Advertising, IT or similar fields
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Strong sense of responsibility and service
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Fluent in English, along with solid communication skills (oral and written). A second language would be a plus.
Skills:
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Highly developed sense of integrity and commitment to player satisfaction
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Ability to communicate clearly and professionally, both verbally and in writing
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Has a pleasant, patient and friendly attitude
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Team player mentality
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Passion for gaming and online communities
If you’re interested, please contact us via email: hr@erepubliklabs.com
Feel free to ask questions here as well!