Hi all!
I wish to tell you my story. Few years ago, when the game started to lose its potential a hacker hacked my account and destroyed all my hard work. (Rocket Factory - Training Ground - Companys) - This was the time when loging in became with e-mail, not with name.
I contacted the admins, but they didn't help me back then. So I stoped playing the game, since I lost everything I worked for. A few times I loged in to see whats up, and I saw that my citizenship changed... they sold my account. I changed the password for the game, however the e-mail password stayed the same, so the person wrote an e-mail to the admins, that he bought this account but can't use it... their response was a permanent ban. So I was like F you, I'm out!!!!
After a few years I came back with old memories of the past. I wrote to the admins again what happened. After a few weeks they unbanned my account, however they didn't gave back my lost properties.
But I'm here alive and kicking. That is something.
Thanks for reading!