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Got Banned Wrongly For Multi Account


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#1 Coldsores

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Posted 15 May 2017 - 12:24 AM

My friend and I (his name is ACuriousRash) both play on the same computer, and we both got perma banned. I didn't use the referral thing so I don't get gold from him, we don't have the same job, we're not even in the same unit. We both play (I play a lot more because I'm really in to the media) and I get no advantage from my friend playing, so I'd like to ask you guys to unban both of us please. We're 2 separate people and I get no advantage from it even if we were the same account. Also I'd like to be compensated somehow since I had worked/trained every day and now my spree has been broken.



#2 Gucio

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Posted 15 May 2017 - 08:26 AM

Hey,

 

I'm afraid we don't accept appeals on the forums. You can appeal a penalty by logging into your account and filing an appeal using the appeal system.

 

Thanks.



#3 Coldsores

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Posted 15 May 2017 - 07:28 PM

I did appeal it's been days they havn't responded



#4 Coldsores

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Posted 16 May 2017 - 10:09 PM

Is there a way I can contact a moderator directly?



#5 Gucio

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Posted 17 May 2017 - 03:16 PM

I'm afraid there is no way to directly inquire about a suspension.

 

As far as I can see all appeals have been answered today.



#6 Coldsores

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Posted 18 May 2017 - 06:19 AM

They havn't answered mine, atleast I don't know how to see if they did.






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