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Got Banned Wrongly For Multi Account


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#1 Coldsores

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Posted 15 May 2017 - 12:24 AM

My friend and I (his name is ACuriousRash) both play on the same computer, and we both got perma banned. I didn't use the referral thing so I don't get gold from him, we don't have the same job, we're not even in the same unit. We both play (I play a lot more because I'm really in to the media) and I get no advantage from my friend playing, so I'd like to ask you guys to unban both of us please. We're 2 separate people and I get no advantage from it even if we were the same account. Also I'd like to be compensated somehow since I had worked/trained every day and now my spree has been broken.



#2 Gucio

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Posted 15 May 2017 - 08:26 AM

Hey,

 

I'm afraid we don't accept appeals on the forums. You can appeal a penalty by logging into your account and filing an appeal using the appeal system.

 

Thanks.



#3 Coldsores

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Posted 15 May 2017 - 07:28 PM

I did appeal it's been days they havn't responded



#4 Coldsores

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Posted 16 May 2017 - 10:09 PM

Is there a way I can contact a moderator directly?



#5 Gucio

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Posted 17 May 2017 - 03:16 PM

I'm afraid there is no way to directly inquire about a suspension.

 

As far as I can see all appeals have been answered today.



#6 Coldsores

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Posted 18 May 2017 - 06:19 AM

They havn't answered mine, atleast I don't know how to see if they did.



#7 Ziao

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Posted 18 August 2017 - 08:45 AM

Instantly my account was blocked because I was expected to play two or more accounts, when I only played one my account (Hazio) this was my 2nd blockade with the same charges. Appeal did not help me at all, not even a response at all. I wait every day email from plato, but no. Do I always have to create a new account to play? If indeed 1 IP Address and its router plays erepublik will be blocked? Or even help our friends can make us blocked?

Instantly my account was blocked because I was expected to play two or more accounts, when I only played one my account (Hazio) this was my 2nd blockade with the same charges. Appeal did not help me at all, not even a response at all. I wait every day email from plato, but no. Do I always have to create a new account to play? If indeed 1 IP Address and its router plays erepublik will be blocked? Or even help our friends can make us blocked?



#8 LIKE A B0SS

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Posted 18 August 2017 - 09:46 AM

I think they don't ban for 2 accounts on 1 IP. You did something that is not allowed, like multies working in your companies, donations from multies or votes on elections from multies. 

 

https://tickets.erep...e&kbarticleid=2


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#9 Ziao

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Posted 18 August 2017 - 10:36 AM

I think they don't ban for 2 accounts on 1 IP. You did something that is not allowed, like multies working in your companies, donations from multies or votes on elections from multies. 

 

https://tickets.erep...e&kbarticleid=2

But i dont have 2 account, I also do not have employees, but my account gets a lot of donations from many people. What I'm currently thinking is, maybe because I play in two different places in one time. My account is always active on my personal computer, and yesterday before my account was blocked I also opened erepublik on my office computer and my personal computer I never turned off that kept my account active on my personal computer so I could be called doing dual login.






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